Last Updated: May 2026
Due to the nature of digital operations, consulting, technical coordination, remote support services, and development-related work, refunds are managed according to the following principles.
General Policy
Payments made for completed work, active operational services, consulting time, technical support, or delivered milestones are generally non-refundable.
Project & Operational Services
Refund eligibility for project-based or operational services may depend on:
- Project stage and execution status
- Work already completed
- Resources allocated
- Operational time invested
- Active support involvement
Partially Completed Services
If services have been partially completed, any approved refund may be adjusted based on completed work, operational involvement, allocated resources, and incurred costs.
Recurring or Ongoing Services
Cancellation of recurring or ongoing operational services may apply to future billing periods only and does not guarantee refunds for previously active service periods.
Chargebacks & Payment Disputes
Clients are encouraged to contact us directly before initiating disputes or chargebacks so concerns may be reviewed and resolved professionally.
Service Commitment
We aim to maintain structured communication, execution quality, accountability, and operational transparency throughout active engagements.
Policy Updates
We reserve the right to modify or update this Refund Policy at any time without prior notice.
Contact
Sense Spark Hub Inc.
Email: support@sensesparkhub.com
Website: https://sensesparkhub.com